(4.5 / 5)1844+ Ratings

GemsNY Reviews

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Overall Rating

4.5
3 Reviews
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About GemsNY

GemsNY is a direct-to-consumer wholesaler of loose gemstones and fine jewelry, located in the heart of New York's jewelry district. The company specializes in rubies, sapphires, emeralds, alexandrites, tsavorites, and diamond rings, pendants, earrings, and bracelets. All of their gems are 100% natural and certified.

They offer a variety of services including a lifetime warranty that protects against any defects that may arise from the manufacturer. Some purchases include perks like free ring cleaning and stone tightening. They also provide handy virtual try-on tools that let you try before you buy.

GemsNY offers international shipping and free US shipping and returns. They have a large collection of natural gemstones and fine jewelry. Customers can create their own gemstone jewelry by selecting their preferred gemstone and setting. They also offer a best price guarantee due to direct sourcing and no middlemen.

Their customer service is available 24/7 via phone, email, and live chat. They have two locations, one in New York and another in New Jersey. They also offer a $50 discount on all items purchased in person from the New Jersey location.

GemsNY Pros & Cons

Pros of gemsny.com:

  • Wide Selection: GemsNY offers a vast selection of loose rubies, sapphires, emeralds, and diamonds, with comprehensive sorting and filtering options.
  • Certification: All gemstones are certified by distinguished gemstone laboratories like GIA and UGL, ensuring authenticity and quality.
  • User-Friendly Website: The website is detailed and educational, helping customers make informed decisions about their gemstone purchases.
  • Excellent Service: Customers praise the professional and patient service, with staff like Ernie being particularly accommodating and knowledgeable.
  • Value for Money: Prices are significantly lower than those of retail jewelers, with transparent pricing and clear appraisals.
  • Return Policy: A 30-day return policy and 1-year manufacturing warranty provide peace of mind for customers.
  • Customer Satisfaction: Many customers have reported excellent experiences, with some even receiving higher appraisals for their purchased stones.

Cons of gemsny.com:

  • Potential Misrepresentation: Some customers have questioned the accuracy of the "Discount" prices and appraisals, though this does not seem to be a widespread issue.
  • Online Purchase Risks: Some customers have expressed concerns about making large investments online without physically inspecting the gems, though GemsNY's reputation and certifications mitigate these risks.

Overall, GemsNY.com is highly regarded for its extensive selection, excellent service, and competitive pricing, making it a reliable choice for purchasing loose gemstones.

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GemsNY Customer Reviews (3)

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Timotea Zetticci
Timotea Zetticci
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Feb 12, 2023
Cindy Miller
Cindy Miller
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Feb 8, 2023
Keith Munger
Keith Munger
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Feb 8, 2023

GemsNY Customer’s Q&A

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GemsNY Features and Benefits

Key Features and Benefits of GemsNY.com:

  1. Wide Selection:

    • Offers a wide selection of colored stones, including Rubies, Emeralds, and Sapphires.
  2. Comprehensive Sorting and Filtering:

    • Provides the most comprehensive sorting and filtering options, making it easier to find the desired gemstone.
  3. Certification Reports:

    • Offers the most certification reports from reputable organizations like GIA and UGL, ensuring the authenticity and quality of the stones.
  4. High-Quality Photos:

    • Features the best overall photos of the gemstones, allowing for a clear visual inspection.
  5. 30-Day Return Policy:

    • Provides a 30-day return policy, giving customers peace of mind when making a purchase.
  6. Lifetime Warranty:

    • Offers a lifetime warranty for jewelry, ensuring that all pieces are free of manufacturing defects at the time of delivery.
  7. Discounted Prices:

    • Offers discounted prices, although some customers may question the accuracy of the appraisals.
  8. Educational Resources:

    • Provides educational resources on the 4Cs (Color, Clarity, Cut, and Carat) for both natural and lab-created diamonds.

GemsNY Pricing

GemsNY offers the following pricing details:

  • Discounts: $50 off on the first order over $1,000 for all products. For lab and natural diamonds, the $50 discount applies to orders over $2,500.
  • Wholesale Prices: Wholesale prices are available at 60-70% off retail.
  • Certified Color Stones: The largest selection of certified color stones (100% natural) is available.

About gemsny.com Payment Method?

GemsNY offers multiple flexible financing options designed to fit all customer needs. The payment options require either soft checks or no credit check for quick approvals. There is no need to wait - customers can buy their dream jewelry today. Financing options are as low as 0% and up to 36 month payment terms are available. GemsNY also accepts debit cards as a payment method.

GemsNY FAQs

FAQ

GemsNY Alternatives

Based on the provided sources, here are some top alternatives to GemsNY.com:

  1. James Allen - Known for its high-quality diamonds and extensive selection.
  2. AfricaGems - Offers a variety of gemstones with a strong focus on quality and authenticity.
  3. INTA Gems & Diamonds - Competes with GemsNY in terms of selection and certification reports.
  4. Prime Style - Provides a wide range of gemstones with comprehensive sorting and filtering options.
  5. Fascinating Diamonds - Known for its extensive collection and competitive pricing.
  6. Glam - Offers a variety of gemstones with a focus on style and affordability.
  7. Brilliant Earth - A popular choice for eco-friendly and conflict-free diamonds.
  8. Angara - Competes with GemsNY in terms of quality and selection.
  9. Jewelry Point - Offers a wide range of gemstones with competitive pricing.
  10. Mdc Diamonds Nyc - Specializes in diamonds and other gemstones, offering a variety of options.

These alternatives offer a mix of quality, selection, and competitive pricing, making them viable options for those looking for alternatives to GemsNY.com.

FAQ

Where is GemsNY jewelry made?

All GemsNY jewelry is made-to-order and handcrafted in New York City's Diamond District.
FAQ

Does GemsNY carry fancy colored diamonds?

Yes. GemsNY offers a large selection of fancy colored diamonds. However, the inventory is not currently available on the website.
FAQ

Can customers view GemsNY gemstones before they are set?

Yes. Unlike most online retailers, GemsNY allows customers to visit their headquarters in New York for a one-on-one consultation with a gemologist. This service enables customers to view products before purchasing.
FAQ

Are Burmese rubies more valuable?

Yes. High-quality Burmese rubies certified by an independent laboratory will fetch a premium price in the market.
FAQ

Can GemsNY engrave a ring?

Yes. GemsNY offers free engraving on most of their rings, up to 25 characters. Please note that engraved rings are non-returnable.
FAQ

Is there a warranty on GemsNY jewelry?

Yes. GemsNY offers a Lifetime Manufacturing Warranty on Jewelry that covers any defects in quality or workmanship, except for normal wear and tear. If a customer's purchase exhibits any such defects, GemsNY will repair the item for free.
FAQ

Can I customize my own jewelry on GemsNY?

Yes, GemsNY offers a platform for jewelry enthusiasts to customize their own jewelry. This includes selecting all parameters such as the gemstone, its color & size, metal for the jewelry item, style, and setting. The process involves four steps:

  1. Request A Quote: Fill out the Custom Jewelry Form to receive a complementary quote. Specify your design, center stone, metal type, diamond weight, and ring size. If possible, send a sketch or an image(s) of your desired ring.
  2. CAD Renderings: GemsNY charges 25% of the quoted price to make CAD renderings (images) for your custom jewelry. Your approval of the renderings is required to move to the production stage.
  3. Start Production: GemsNY charges an additional 25% of the quoted price to start production. The jewelry piece is casted in your metal of choice. Gemstones are then set to complete your custom jewelry.
  4. Finish Jewelry: The remaining 50% of the quoted price is charged and your custom jewelry item is shipped.

Please note that the custom jewelry process takes 2-3 weeks to complete and custom rings are final sale only.

FAQ

About gemsny.com Prices and Cost?

GemsNY is a direct-to-customer company that offers gemstones at competitive prices. The company provides a variety of jewelry, including engagement rings, earrings, and pendants. Customers can choose from a vast inventory of over 50,000 certified gems. The company also offers the option to customize jewelry by selecting a preferred gemstone and setting. The types of metals available for the settings include 14K Gold, 18K Gold, and Platinum, each with its own pros and cons. For example, 14K Gold is more affordable and durable, but its nickel content may cause allergic reactions. On the other hand, Platinum offers excellent investment value and durability, but it can be expensive. The company guarantees the best price due to direct sourcing and no middlemen. It also offers a lifetime warranty for peace of mind. However, specific prices for individual items are not provided in the search results.

FAQ

How can I contact GemsNY for more information?

To get in touch with GemsNY, there are several options available. For any questions or inquiries, GemsNY can be contacted via phone, email, chat, or in person at one of their two locations.

For phone inquiries, the toll-free number for USA/Canada is 1-888-436-7692. For other countries, the number is 1-212-575-1672.

For email inquiries, the email address is info@gemsny.com.

For in-person inquiries, there are two locations. The New York location is at GemsNY Corp. 50 W 47th St #11H, New York, NY 10036. The business hours are Monday to Thursday from 11am to 5pm, and Friday from 11am to 2pm. The location is closed on Saturday and Sunday.

The New Jersey location is at Parker Plaza GemsNY Corp. 400 Kelby Street, Suite#1600 Fort Lee, NJ 07024. The business hours are Monday to Friday from 9am to 6pm, and Saturday from 10:30am to 3pm. The location is closed on Sunday.

Please note that valid identification is required to show to security, and consultations are only available for items over $750. A maximum of 2 adults will be allowed (no children), and no large bags will be allowed.

FAQ

About gemsny.com Popular Products and Services?

GemsNY is a direct-to-consumer wholesaler of loose gemstones and fine jewelry. The company specializes in rubies, sapphires, emeralds, alexandrites, tsavorites, and diamond rings, pendants, earrings, and bracelets. All of their gems are 100% natural and certified. GemsNY offers a lifetime warranty that protects against any defects that may arise from the manufacturer. The company also provides perks like free ring cleaning and stone tightening included in some purchases. They have a vast inventory of over 50k gemstones available. Customers can choose from hundreds of settings for necklaces, rings, and earrings, and then select a gem from its extensive collection. The result is a piece that is 100% yours. The company also offers flexible financing on some of its pieces. GemsNY has been in operation for more than 25 years and is based in New York, NY. The company was one of the first major jewelers to take its business online. As an extension of its 47th Street flagship store, the site has a vast inventory of over 50k gemstones available. The company also understands the price point of high-quality jewelry and provides flexible financing on some of its pieces.

FAQ

What are the most popular gemstones on GemsNY?

The most popular gemstones on GemsNY include sapphires, rubies, emeralds, alexandrites, and tsavorites. Other sought-after gemstones are tanzanite, tourmaline, aquamarine, pink tourmalines, paraiba tourmalines, hessonite garnets, peridots, spinel, and morganite. These gemstones are available in a variety of shapes and sizes. GemsNY specializes in high-quality, untreated gemstones, offering both natural and lab-created diamonds. The gemstones are ethically sourced and responsibly curated. They offer a wide selection of precious and semi-precious gemstones, both treated and untreated. GemsNY's vast collection of genuine loose precious gemstones are procured from the best mines of the world.

FAQ

gemsny.com Return Policy?

GemsNY offers a 30-day money-back return policy on purchases. This policy is valid only for items returned in their unworn, original condition within 30 days of the shipping date. For repairs, customers are responsible for shipping costs. They also offer free domestic return shipping on most U.S. orders. A complimentary return label will only be provided if the shipment will arrive to them by the 30 days. If not, customers will need to arrange shipping and pay the postage. Only one courtesy return label will be provided to a customer within a 6 month period. International customers and orders with multiple gemstones or comparison shopping orders will need to return items at their expense if all the gemstones within the order are returned.

In terms of shipping, all of their domestic shipments in the U.S. are shipped free of charge. Customers can select expedited shipping methods for a surcharge. Their international shipments carry a $50 charge and are shipped through FedEx Priority International service. All shipments are fully insured from the time the package leaves their premises to the moment you accept it. All FPO, APO, and DPO shipments will be shipped using the United States Postal Service priority mail service.

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